Responsible for creating, maintaining and updating routine to moderately complex information on appointed agents/agencies for the business. Reviews contract applications for accuracy and completeness assigns and maintains agent/agency producer codes. Processes state appointments for agents by accessing website(s) of our third party vendor(s). Applicable documents are imported into our imaging system to maintain up to date information in agent files. The associate reviews credit and criminal background information and escalates for review when an exception to standard policy is requested. The associate maintains accurate data on appointed agents/agencies which may include updates to name, address, payment information, compliance training, and etc. Answers telephone calls regarding agent/agency status and provides support for our agent website AgentView. The associate applies knowledge of department policies and procedures and utilizes understanding of the business and organization. The associate may also perform other duties as assigned. Essential duties and Responsibilities: * Process new agent contracts * Process state appointments and update records accordingly * Maintains/updates agent records * Responsible for understanding and applying our department procedures and practices * High school diploma or equivalent * Two-four years of related experience
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Website : http://www.cigna.com
Cigna works with employers and organizations around the world helping employees stay healthy and on the job. We work closely with brokers and consultants to develop innovative programs, help individuals and families improve their health, well-being and sense of security—and lower their medical costs. And, Cigna provides access to a global network of local physicians and hospitals—as well as 24/7/365 live customer service.